Privacy Policy
Effective Date: February 2026
Iron Hook Towing LLC (“Iron Hook,” “we,” “our,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact details: name and phone number when you call or text.
- Service details: vehicle information, pickup location, photos you provide, and job notes.
- Communications: call and SMS records for dispatch and service quality.
- Device & usage data: IP address, pages visited, and browser type.
- Cookies: used for site functionality, analytics, and advertising performance.
How We Use Your Information
- To provide towing, roadside assistance, flatbed hauling, and junk car removal.
- To communicate regarding quotes, pickups, and service updates.
- To improve website performance and customer experience.
- To measure advertising results (including Google Ads).
- To comply with legal requirements and prevent fraud.
Calls, Texts & Consent
By calling or texting 414-286-9218 , you consent to receive calls or SMS messages related to your service request. Message and data rates may apply. You may opt out of marketing texts by replying “STOP.” Transactional messages related to your active service may still be sent.
Advertising, Analytics & Cookies
We may use Google Analytics and Google Ads to understand website usage and display relevant advertisements. You can manage Google ad preferences here: Google Ads Settings. You may also disable cookies through your browser settings.
Sharing of Information
We do not sell personal information. Data may be shared with trusted service providers (dispatch, hosting, analytics) only as necessary to operate our business or when legally required.
Data Retention & Security
We retain personal information only as long as necessary to provide services and meet legal obligations. Reasonable safeguards are used, but no system is 100% secure.
Your Privacy Rights
You may request access, correction, or deletion of your information by calling or texting 414-286-9218.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy periodically. Updates will appear on this page with a revised effective date.
Contact Us
Iron Hook Towing LLC
Phone: 414-286-9218
100% Mobile Service — Serving Milwaukee, Brown Deer, Waukesha, Glendale, West Allis, Wauwatosa & nearby communities.